Do you repair Juki industrial sewing machines in Dubai?
Yes. We sell and service Juki industrial machines in Dubai. Our technicians repair Juki lockstitch, overlock and interlock machines on-site across Dubai, Sharjah and Abu Dhabi.
Can you service Ricoma or Brother embroidery machines?
Yes. We service Ricoma and Brother single-head and multi-head embroidery machines across the UAE — calibration, timing, hook servicing and electronics checks.
What does an Annual Maintenance Contract include?
Our AMC covers scheduled preventive visits, lubrication, tension and timing calibration, parts inspection and priority breakdown response — on a fixed annual fee with no surprise repair costs.
Do you service machines outside the UAE?
Yes. We dispatch technicians to Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Egypt and Africa. Contact us on WhatsApp to discuss scheduling and regional logistics.
How fast can a technician reach my factory in Dubai?
WhatsApp is the fastest way to reach us. We confirm the visit time with you when you book.
Which sewing machine brands do you service?
We service Juki, Brother, Janome, Ricoma, Barudan and Jack embroidery and industrial machines, and can repair most other industrial and embroidery brands on request. We do not service home sewing machines or home overlockers.
Do you repair home sewing machines?
Sorry, due to constraints we're currently unable to help with servicing of your machine. This covers home sewing machines and home overlockers. We still repair embroidery machines for home and business, sewing and embroidery combo machines, and industrial machines.
My home sewing machine is under warranty. What do I do?
If you bought it from My Sewing Mall less than 1 year ago, we fix it under warranty. Please bring it to our workshop in Sharjah Industrial Area 4. We do not offer pickup or home visits.