My Sewing Mall UAE · Service & Support

We service embroidery and industrial machines.

Repairs, spare parts, installation and training — handled by our own team in Dubai. Buy from us and you get real UAE support, so a stopped machine does not stop your work.

Home sewing machines and overlockers: Sorry, due to constraints we're currently unable to help with servicing of your machine.

Bought it from us less than 1 year ago? We fix it under warranty. Please bring it to our workshop in Sharjah Industrial Area 4. We do not offer pickup or home visits.

Book a service WhatsApp us
  • Dubai support
  • Installation & training
  • Local UAE warranty
  • Tabby up to AED 20,000
How we support you

Everything we help you with

Repairs, spare parts, installation, training, maintenance and warranty help for embroidery machines, workshops and factories.

In-house service in Dubai ยทParts in stock ยทSince 2015 ยทTalk to a real person

What we do

Service and support for embroidery machines, industrial machines and factory lines.

Repairs & servicing

We service the embroidery and industrial machines we sell and get them running again.

Spare parts

We keep spare parts for embroidery and industrial machines in stock in the UAE.

Installation & setup

We install your machine and set it up so it is ready to run from day one.

Operator training

We show your team how to run the machine well and get clean, steady output.

Maintenance & factory support

We keep workshop and factory lines running with servicing and ongoing support.

Warranty & defect help

We fix machines bought from us under the 1-year warranty. Home sewing machines and overlockers: bring them to our workshop in Sharjah Industrial Area 4.

Home embroidery or business, we can help

Pick the one that matches you.

Home machine owners

We repair home embroidery machines and sewing and embroidery combo machines. Home sewing machines and overlockers: Sorry, due to constraints we're currently unable to help with servicing of your machine. Bought it from us less than 1 year ago? We fix it under warranty at our workshop in Sharjah Industrial Area 4. Please bring it in. We do not offer pickup or home visits.

Book a repair

Workshops & factories

Servicing, ongoing support, and complete production lines for UAE workshops and factories. We keep your line running.

Set up your line

How it works

Three simple steps to get your machine fixed.

Message us

Send us a message on WhatsApp. Tell us the machine and what is wrong.

We assess

We check the fault, the parts needed, and what the fix involves.

We fix or service

We repair or service the machine and get it back to you working.

Why work with us

Real service, close to home.

In-house service in Dubai
Spare parts kept in stock in the UAE
Supplying UAE workshops since 2015
Talk to a real person on WhatsApp

Also useful

Other pages you may need.

Returns & refundsWhen a return or refund applies, and how it works. InstallmentsSplit the cost and pay in parts. Live demonstrationsSee a machine run before you buy.

Need a repair, or have a question?

Message us on WhatsApp. Tell us the machine and what is wrong, and we will take it from there.

Service & Support

Service, repair, installation and training for embroidery machines and industrial machines across the UAE.

Home sewing machines and overlockers: Sorry, due to constraints we're currently unable to help with servicing of your machine. Bought it from us less than 1 year ago? We fix it under warranty at our workshop in Sharjah Industrial Area 4.

Talk to a real person

Need a hand? Reach our UAE service team.

Tell us the machine and what is wrong. We will help you book a repair, order a part, or set up a service visit.

Book a service on WhatsApp

Dubai-based · service across the UAE