My Sewing Mall UAE · Service & Support

We fix what we sell.

Repairs, spare parts, installation and training — handled by our own team in Dubai. Buy from us and you get real UAE support, so a stopped machine does not stop your work.

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  • Dubai support
  • Installation & training
  • Local UAE warranty
  • Tabby up to AED 20,000
How we support you

Everything we help you with

Repairs, spare parts, installation, training, maintenance and warranty help — for home machines and full factory lines.

In-house service in Dubai ·Parts in stock ·Since 2015 ·Talk to a real person

What we do

Service and support for home machines and full factory lines.

Repairs & servicing

We service the machines we sell and get a stopped machine running again.

Spare parts

We keep spare parts in stock in the UAE, so most fixes do not wait on shipping.

Installation & setup

We install your machine and set it up so it is ready to run from day one.

Operator training

We show your team how to run the machine well and get clean, steady output.

Maintenance & factory support

We keep workshop and factory lines running with servicing and ongoing support.

Warranty & defect help

We help you with manufacturer warranty and defect claims on machines you bought from us.

Home or business, we can help

Pick the one that matches you.

Home machine owners

A quick repair, a service, or a spare part for your home sewing machine. Send us a message and we will help.

Book a repair

Workshops & factories

Servicing, ongoing support, and complete production lines for UAE workshops and factories. We keep your line running.

Set up your line

How it works

Three simple steps to get your machine fixed.

Message us

Send us a message on WhatsApp. Tell us the machine and what is wrong.

We assess

We check the fault, the parts needed, and what the fix involves.

We fix or service

We repair or service the machine and get it back to you working.

Why work with us

Real service, close to home.

In-house service in Dubai
Spare parts kept in stock in the UAE
Supplying UAE workshops since 2015
Talk to a real person on WhatsApp

Also useful

Other pages you may need.

Returns & refundsWhen a return or refund applies, and how it works. InstallmentsSplit the cost and pay in parts. Live demonstrationsSee a machine run before you buy.

Need a repair, or have a question?

Message us on WhatsApp. Tell us the machine and what is wrong, and we will take it from there.

Service & Support

Machine service, repair, installation, training and support across the UAE. Message us to book a repair.

Talk to a real person

Need a hand? Reach our UAE service team.

Tell us the machine and what is wrong. We will help you book a repair, order a part, or set up a service visit.

Book a service on WhatsApp

Dubai-based · service across the UAE