We at My Sewing Mall Online are keen on making our delivery process as quick and pleasant as possible because we know how important it is that your goods arrive on time and that you are satisfied with the delivered goods. Please note our Delivery Policy for all our online orders:
Delivery Rates Within the UAE:
For all cash on delivery orders, we charge a fee of AED 30.00 per order shipment.
Please note we do not accept cash payments for orders over AED 300.
For all Industrial Sewing Machines and Domestic Sewing Machine we prefer to receive 100% advance payment.
Kindly contact us here for further details +971 56 998 9415.
Remote area clients - Delivery policies are different. Kindly contact us before you place your order to clarify on delivery feasibility.
Outside the UAE - Kuwait, Qatar, Oman and Bahrain:
The shipping rates for Kuwait, Qatar, Oman and Bahrain will be calculated on the volumetric weight of the goods.
Return and Refund is only available if the good purchased has a manufacturing fault or is defected.
If Item has one of the two faults mentioned above it must be in its original packing during the return.
Must present the payment receipt or any proof of purchase with the Items returned.
In case of Pre Damage or Package found open, Do Not Accept the Order. Once you accept the order, Your item will be subjected to the above return/refund policy.
Return Fees the customer is responsible for the cost of return shipping.